Account Request (Zoom and RealPresence)
Online Reservation FormsReservations for all video conferences should be made NO LESS THAN 3 BUSINESS DAYS in advance to allow time to test with participating locations.
RealPresence Desktop | Web Suite Reservation Form*
*Note: ZOOM events are scheduled directly in the Zoom Application.
Request to Test Form
Complete all required form information. Click the SUBMIT button. A copy of your request will be emailed to you, the Participating Site Coordinator(s), and the IITS Scheduler.
A Confirmation Number will be included in the email. Please retain this number for your records. It will be required on all follow-up documents.
IITS Connection Guidelines
All the connecting endpoints that use the IITS Videoconferencing Bridge (rpad.uasystem.ua.edu) should follow the guidelines below:
2. All site technicians will test with IITS to make sure audio, video and content can be shared.
3. All site participants should be knowledgeable of HOW and WHEN to mute/unmute their microphone.
4. All site technicians need to reboot the device daily to ensure a solid connection can be established during conferencing.